Terms and Conditions

Please read these Terms and Conditions carefully before using https://novilakids.com/ (the “Site”). By accessing, browsing, or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

NOVILA Kids (“we,” “us,” “our”) provides this Site and all related services, materials, and products subject to your compliance with the terms below. By using the Site, you confirm that you are at least the age of majority in your jurisdiction or have obtained parental consent, and that you have the legal capacity to enter into this agreement.

2. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes take effect immediately upon posting. Your continued use of the Site after any changes constitutes acceptance of the new terms. Please review this page periodically.

3. Products and Services

3.1 Product Descriptions

We make every effort to display accurate colors, dimensions, and details of our toys. However, we cannot guarantee that your device’s display will reflect the exact product appearance. All descriptions, images, and prices are subject to change without notice.

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or refuse service at our discretion. In the event of a stock discrepancy after your order, we will notify you and provide a full refund or alternative solution.

4. Account Registration

To access certain features, you may create an account. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your password and for all activities under your account. Notify us immediately at info@novilakids.com if you suspect unauthorized use.

5. Orders and Payments

5.1 Placing an Order

By placing an order, you make an offer to purchase the selected products at the prices and terms indicated. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order, including after confirmation, for reasons such as pricing errors, fraud suspicion, or stock issues.

5.2 Pricing and Payment

All prices are listed in US Dollars and include applicable taxes unless stated otherwise. You agree to pay the full amount shown at checkout, including shipping fees. Payment is processed securely through our payment partners; we do not store full credit card details. By submitting your payment information, you authorize the charge.

5.3 Promotional Codes

Discount codes are valid for a limited time and cannot be combined unless explicitly stated. They hold no cash value and may be subject to minimum purchase requirements. In case of a partial return, the discount will be allocated proportionally across the items, and the refund will reflect that allocation.

6. Shipping and Delivery

Shipping times and costs are as displayed at checkout. We ship internationally; however, you are responsible for any customs duties, taxes, or import fees imposed by your country. Risk of loss passes to you upon delivery to the carrier. Please refer to our Shipping Policy for complete details.

7. Returns and Refunds

We want you and your little ones to love our toys. If you are not completely satisfied, you may return new, unused items within 30 days of delivery for a refund or exchange, subject to our Return Policy. Return shipping costs may apply unless the item is defective or we made an error. Please review our full Return Policy for eligibility and instructions.

8. Intellectual Property

8.1 Ownership

All content on the Site — including designs, text, graphics, logos, images, product names, and software — is the property of NOVILA Kids or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8.2 Limited License

You are granted a limited, non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes. You may download or print a single copy of product information for your personal shopping use, provided you keep all proprietary notices intact.

9. User Conduct

You agree not to use the Site for any unlawful or prohibited purpose. Prohibited activities include, but are not limited to:

  • Posting or transmitting harmful, defamatory, obscene, or otherwise objectionable content.
  • Impersonating any person or entity, or misrepresenting your affiliation.
  • Uploading viruses, malware, or any code that may disrupt the Site.
  • Engaging in unauthorized access, data mining, scraping, or any automated means to extract data.
  • Interfering with the security or proper functioning of the Site.
  • Using the Site to violate any applicable local, national, or international law.

We reserve the right to terminate your access for any violation of these conduct rules.

10. Submissions and Feedback

Any ideas, suggestions, designs, or other materials you submit to us (collectively, “Submissions”) will be treated as non-confidential and non-proprietary. By sending Submissions, you grant NOVILA Kids a worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and distribute them for any purpose without compensation. You waive any moral rights and represent that your Submissions do not infringe third-party rights.

11. Third-Party Links and Services

The Site may contain links to external websites or services not operated by us. We are not responsible for the content, privacy practices, or transactions on those sites. Inclusion of any link does not imply endorsement. You access third-party services at your own risk.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all products are provided “as is” without warranties of any kind, either express or implied. NOVILA Kids disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site will be error-free, secure, or uninterrupted. Any reliance on the materials is at your own risk.

13. Limitation of Liability

In no event shall NOVILA Kids, its officers, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products, even if advised of the possibility. Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim. Some jurisdictions do not allow these limitations; in such cases, liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify and hold NOVILA Kids harmless from any claims, damages, losses, or expenses (including attorneys’ fees) arising out of your breach of these Terms, your use of the Site, or your violation of any law or third-party rights.

15. Termination

We may suspend or terminate your account and access to the Site at any time, with or without cause, and without prior notice. Provisions relating to intellectual property, disclaimers, liability, and indemnification shall survive termination.

16. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where our business is principally established, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration or, where not applicable, in the courts of that jurisdiction. You agree to submit to the exclusive jurisdiction of such courts.

17. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and NOVILA Kids regarding the Site and supersede any prior agreements.

18. Contact Information

For questions about these Terms and Conditions, please contact us at:

We are committed to ensuring a safe and delightful experience for you and your children.